who we are - Ethiopian Red Cross Society, Center of Capacity Development for Humanitarian Service (CCDHS)

In the year 1989 Ethiopian Red Cross Society, Center of Capacity Development for Humanitarian Service (CCDHS) was established under Ethiopian Red Cross Society (ERCS) aiming at supporting the efforts of the national society through capacity building and generating income so that the society can accomplish its mission. With this regard, Article 12, sub Article 15 and 17 of the establishment Charter of ERCS, which is revised by Proclamation number 1067/2018 has entitled ERCS to generate sustainable income through engaging in different income-generating activities with the mission of conducting research studies on disaster prevention and development services. And it has been experienced, in hosting conference service including catering services as income generating activity of the society. As part of the change agenda of ERCS, the provision of training service to the market and to its internal capacity development has been commenced in the mid of 2011, parallel to the provision of catering service.

ERCS-CCDHS has been delivering first aid and humanitarian related trainings for International and National NGOs, government and Private organizations. Currently, ERCS-CCDHS earn more than 30,000,000.00 ETB annual revenue by providing non-boarding and full boarding training services, conducting consultancy services, renting training room with facilities, providing food, lodging, sauna and GYM services. Out of the annual net profit, ERCS-CCDHS contribute 90% of it for the National Society to support achievement of its mission.

MISSION

Our mission is to strengthen Ethiopia’s humanitarian sector, including ERCS staff and volunteers, by delivering high-quality, and accessible training and consultancy services, supported by excellent catering, lodging, and facilities. Through skilled professionals, modern facilities, digital innovation, and strategic partnerships, we build resilient communities and generate sustainable income to support the National Society’s humanitarian work.

VISION

By 2030, we aspire to become a nationally recognized center of excellence in humanitarian capacity building and a key, reliable contributor to the achievement of the Ethiopian Red Cross Society’s humanitarian mission.

Core Values

Committed to excellence
Committed to service quality
Customer focused
Continuous learning
Team work for effectiveness

We specialize in delivering high-quality first aid training to individuals and teams who may face emergency situations. Our programs equip volunteers, as well as employees in hotels, factories, transportation, security, and other hazard-prone environments, with the skills and confidence to respond effectively and stay safe.

Training combines practical, hands-on exercises using first aid equipment, ambulance simulations, and safe moving and lifting techniques. This experiential approach ensures participants are prepared to act quickly and appropriately in real-life emergencies, reducing risks and saving lives.